Delete your Tos Kafe account
You can delete your account at any time. There are two ways to do it.
In the app
- Open Tos Kafe and go to Account.
- Tap Settings.
- Tap Delete my account and confirm.
Your account is deleted immediately.
By email
If you can't access the app, send an email to toskafe.app@gmail.com with the subject "Delete my Tos Kafe account". Send it from the email address you used to sign up, so we can confirm the request is yours.
We'll reply to confirm and delete your account within 14 days.
What deletion does
- Removed: your account and login, your profile (display name, email, phone number) and your profile photo.
- Removed: your favourites.
- Kept, but made anonymous: reviews you wrote stay in the app so shop ratings remain accurate, but your name and photo are removed and the review shows as written by "Deleted user".
- If you were a shop owner: the shop listing stays in the app (it's public business information) but is no longer linked to you, and any shop claim requests you made are deleted.
Deletion is permanent and cannot be undone. If you want to use Tos Kafe again later, you'll need to create a new account.
For more on what we store, see the Privacy Policy.